Progressive Mt Laurel NJ searches usually point to a third-party claims office listing at 1200 Rogers Walk, Suite 110, Mount Laurel Township, NJ 08054, plus independent agencies that sell Progressive policies. Progressive publishes 1-800-776-4737 for claims, and a listing does not prove walk-in service. Confirm hours and access through Progressive’s contact page before traveling.
If you typed this search into Google, you are probably in a hurry. Maybe you had a fender bender last week. Maybe you have a claim number and a few questions.
Here is what I found. Mount Laurel has a Progressive claims location listed online, plus a few local agents who sell Progressive policies. They are not the same thing. The company headquarters is a third thing, and it sits in Ohio. Mixing them up is the easiest way to waste a trip.
This guide sorts out each one in plain words. It shows where online listings disagree and adds the New Jersey claim rules that matter. InsuranceBasicsHub.com is an independent site and is not part of Progressive. Nothing here is personal insurance or legal advice.
The Progressive Mt Laurel NJ Listing, Explained
The main listing is a claims-office entry on Waze. It shows 1200 Rogers Walk, Suite 110, Mount Laurel Township, NJ 08054. The listed phone number is 1-800-776-4737, with hours of Monday to Friday, 8 a.m. to 5 p.m.
This is third-party map data, not a Progressive announcement. Treat it as a clue. A clue is useful, but it does not prove you can walk in.
Where the Listings Disagree
Every source agrees on the ZIP code, 08054. They also agree that Progressive does claims work in Mount Laurel. After that, the details split. One directory shows a 6 p.m. closing time instead of 5.
Progressive job postings use a different suite. They give 1200 Howard Blvd, Suite 230, for an in-office claims support job.
Real estate records link Howard Boulevard and Rogers Walk to the same office complex. That likely explains the two street names. It does not explain the two suite numbers.
What Job Postings Suggest About Visitors
Progressive describes its claims support job as in-office, Monday to Friday. Auto damage adjuster jobs in this area read differently. They describe field work at body shops and service centers, with only occasional office visits.
What stood out to me is how well these fit together. People work in the building. The adjusters who look at cars are mostly somewhere else. A busy office is not the same as an office that welcomes visitors.
Decision checkpoint. Do you only need to report or track a claim? Then the building is probably not your best option. Do you want to meet someone in person? Call first and ask if visitors are allowed.
Progressive Claims Office Mount Laurel NJ
A claims office is where claims work happens. It does not have to be open to customers. Progressive says you can report a claim online or by phone at any hour, at 1-800-776-4737. So most first steps do not need a trip.
Think of the roles inside. Some staff handle paperwork and follow-up. Adjusters check damage, write estimates, and sometimes decide whether a car is a total loss. Most of that happens at a repair shop or wherever the car sits.
So the Progressive claims office Mount Laurel, NJ listing is best read as a work location. Your file may be handled there. Your car probably will not be inspected there.
Online Options Instead of a Drive
Progressive’s claims center lets you report a loss online or in the app. You can upload photos and check claim status too. Once someone is assigned, their contact details may show in your account.
Here is the key point. Your claim account is more current than any directory. Directories get old. Your account changes as your claim moves.
Progressive Insurance Office Mount Laurel NJ
Want to talk to someone nearby about a policy? The Progressive insurance office Mount Laurel NJ options are independent agencies, not claims offices. Progressive’s agent directory lists two in town.
Carleton Insurance Agency is at 3000 Atrium Way, Suite 320. Sandra Saunders Agency is at 309 Fellowship Road, Suite 200. Both use ZIP code 08054.
An independent agency is its own business. It may sell Progressive and other insurers. Agents help with quotes, policy changes, proof of insurance, and billing. They usually do not decide claims. If you are shopping for a policy, our guide on how to get car insurance explains the steps.
Agent, Claims Office and Headquarters
The table below shows how the three kinds of locations differ. Read the last column closely. It shows what each one does not prove.
| Location type | Typical purpose | Mount Laurel example | What it does not prove |
| Independent agency | Sells and services policies | Carleton Insurance Agency; Sandra Saunders Agency | Claims handling or Progressive ownership |
| Claims office listing | Work location for claims staff | 1200 Rogers Walk, Suite 110 (third-party listing) | Walk-in service or on-site inspections |
| Corporate headquarters | Company administration | Mayfield Village, Ohio | Any local service point |
Some people think the biggest office is the best place to fix a problem. It is not. A New Jersey claim is not solved in Ohio.
Here is what many people miss. An agent can often help you start a claim. But the person who reviews it works for the insurer. Send policy questions to the agent and claim questions to the claims channel.
Progressive Insurance Address Mount Laurel New Jersey
The Progressive Insurance address in Mount Laurel, New Jersey directories most often show as 1200 Rogers Walk, Suite 110, 08054. Some Progressive postings use 1200 Howard Blvd, Suite 230, in the same ZIP.
Neither tells you which door to use. Neither says whether visitors are allowed. Until Progressive says which address is for customers, treat both as work addresses.
Why You See Two Street Names
Large office parks often use one street name for mail and another for maps. That may be happening here. But nothing I reviewed confirms it.
This table shows what a listing says and what you still need to check.
| What a listing suggests | What still needs checking |
| Open Monday to Friday, 8 a.m. to 5 p.m. | Another directory shows a 6 p.m. close |
| Suite 110 | Progressive postings cite Suite 230 |
| Claims office | Whether it takes visitors, appointments, or inspections |
| A local-looking phone listing | The number matches the national claims line |
A Better Source Than Any Directory
New Jersey gives you a better source. Under N.J.A.C. 11:2-17.6, an insurer must acknowledge your claim within 10 working days. That acknowledgment is where the claims office or representative for your claim is named.
The same rule says the insurer should answer your related messages within 10 working days. So your acknowledgment letter or email is the best address and phone number you will have. It is made for your claim, and it is current.
These deadlines are about communication. They do not promise a payment or a result.
Progressive Insurance Phone Number Mount Laurel NJ
The Progressive insurance phone number Mount Laurel NJ listings show is 1-800-776-4737. Progressive gives that number for reporting vehicle claims at any hour. Expect a claims line, not a Mount Laurel front desk.
For general customer service, Progressive’s contact page lists 1-888-671-4405. Be careful with third-party websites. Many mix up the two numbers. Use your insurance card, your claim papers, or Progressive’s own site.
Which Number for Which Problem
The right route depends on what you need. This table matches common problems to the best starting point.
| Situation | Better route |
| New accident or claim | 1-800-776-4737, or report online or in the app |
| Question about an open claim | The contact in your claim account or acknowledgment |
| Billing, policy changes, ID cards | General customer service, 1-888-671-4405, or your online account |
| Quote or new policy | A local independent agent, or Progressive’s website |
| Claim dispute that stays unresolved | New Jersey Department of Banking and Insurance |
What to Have Ready
A call goes faster when you have these items nearby:
- Your policy number (on your ID card or declarations page)
- Your claim number, if you have one
- The date, time, and place of the loss
- Photos of the damage and the scene
- The other driver’s details and any police report number
One safety tip. If someone calls you and pushes for payment or full card details, end the call. Then phone back using a number you checked yourself.
How a Mount Laurel Auto Claim Usually Moves
Most auto claims follow the same path. You report it, and the insurer acknowledges it. Then comes an inspection or estimate.
After that, the insurer makes a coverage decision and pays under the policy terms. The steps can change, and your policy language controls what is covered.
The Deductible Math
Here is an example. It is not a quote or a real claim. A driver in Mount Laurel has collision coverage with a $500 deductible. The shop estimates the repair at $4,200.
If the loss is covered and no other limit applies, the payment is about $3,700. That is $4,200 minus $500. With a $1,000 deductible, the same repair pays about $3,200. A lower deductible usually costs more in premium. You can test your own numbers with our car insurance calculator.
Decision checkpoint. A low premium looks good until a covered loss arrives. Compare the deductible you could pay without strain, not just the monthly price.
Why the First Estimate Can Change
The first estimate uses visible damage only. A shop may find more damage after taking parts off. Then it asks for a supplement.
That adds time, and the final number can be higher. Why does this surprise people? Because no one mentions it when the first number arrives.
Local Conditions and the New Jersey Twist
Mount Laurel is close to I-295, the New Jersey Turnpike, and Route 73. Drivers there may face rear-end or merging crashes. Those usually fall under collision or liability coverage, depending on fault. Road damage is a different question, and one guide explains whether car insurance covers pothole damage.
In rural Burlington County near the Pine Barrens, a deer strike is a bigger worry. Comprehensive coverage generally covers that, the same part of a policy people ask about after a rock cracks a windshield.
New Jersey is also a no-fault state for medical costs. Your own personal injury protection (PIP) typically pays injury-related medical bills first, up to your chosen limit, no matter who caused the crash. That is a separate track from the car repair, with its own paperwork.
Here is the honest limit. State rules set response times, but they do not make a claim simple or fast. If your insurer goes quiet, you can contact the New Jersey Department of Banking and Insurance. It accepts consumer complaints about insurers. A complaint asks for a review. It does not promise a result.
Mistakes That Waste a Trip
Most wasted trips come from a few wrong assumptions. People treat an agent’s address as a claims office. They trust an old listing. They show up without asking.
Directories copy each other and rarely get fixed. An old suite number or closing time can look current. Check every listing against Progressive’s own site. Public access at this location is not confirmed by the sources reviewed.
Also slow down with personal details. Policy numbers, claim details, and photos belong in trusted places. Use your online account, the app, or a number from official papers.
Before you leave home, run through this list:
- Confirm the address and suite with Progressive or your claim papers
- Ask if visitors are allowed and if you need an appointment
- Check closing time and holiday hours by phone
- Ask if your specific issue can be handled there
- Bring your policy number, claim number, and documents
Check the Source Before You Drive to Mount Laurel
The Progressive Mt Laurel NJ listing is a useful clue. It is not a promise. It shows real activity in 08054, but no source here confirms visitors, appointments, or on-site inspections.
Your next step is simple. Use your claim acknowledgment, your claim account, or Progressive’s contact page. Keep your policy and claim numbers close. If a problem lingers, the New Jersey Department of Banking and Insurance is the state resource to check.
FAQ’s
Where is the Progressive claims office in Mount Laurel? A third-party listing shows 1200 Rogers Walk, Suite 110, 08054. Some Progressive postings cite 1200 Howard Blvd, Suite 230. Confirm before you visit.
Is the Mount Laurel location a claims office or an agent office? The Rogers Walk listing is for claims. The agencies on Atrium Way and Fellowship Road are independent agents.
Can I visit without an appointment? The sources reviewed do not confirm walk-in service. Call Progressive first and ask.
What are the office hours? One listing says Monday to Friday, 8 a.m. to 5 p.m. Another shows a 6 p.m. close. Holiday hours are not confirmed.
What is Progressive’s claims phone number? Progressive gives 1-800-776-4737 for vehicle claims, any hour. General customer service is 1-888-671-4405.
Can I report an accident online? Yes. The claims center supports online and app reporting. A New Jersey driver can start a claim without visiting an office.
How can I check my claim status? Use your online account or the app. Your assigned representative’s contact details may show there.
Does the office handle home or property claims? Not confirmed. Progressive says to follow the insurer named in your policy papers for home and property claims.
Is a local agent the same as a claims adjuster? No. An agent sells and services policies. An adjuster reviews damage and the claim.
How do I file a complaint in New Jersey? Start with your acknowledgment and representative contact. If the problem stays unresolved, the New Jersey Department of Banking and Insurance accepts complaints.
How do I know a phone number is official? Compare it with Progressive’s contact page, your insurance card, or claim papers before sharing personal details.