The Kin Insurance address depends on what you need to send. Its headquarters is 222 Merchandise Mart Plaza, Suite 910, Chicago, IL 60654. General mail goes to P.O. Box 530314, Atlanta, GA 30353-0134. Premium payments use separate state-specific P.O. boxes. Existing policyholders can call 855-216-7674.
Most people searching for this want to mail something, and the wrong address can delay it. Kin lists different destinations for general letters, premium payments, and claims. Using the headquarters address for a check is the most common slip.
This page is independent and is not Kin’s official website. Addresses and phone numbers change, so confirm them on Kin’s contact page or your own billing notice before you mail anything.
Quick Reference
| Purpose | Contact |
| Headquarters | 222 Merchandise Mart Plaza, Suite 910, Chicago, IL 60654 |
| General mail | Kin Insurance, P.O. Box 530314, Atlanta, GA 30353-0134 |
| Existing policy and billing help | 855-216-7674 |
| New quotes and sales | 855-717-0022 |
| Report a claim | 866-204-2219 |
Support hours, as Kin lists them, are Monday to Friday, 7 a.m. to 7 p.m. Central, Saturday 8 a.m. to 4 p.m., and closed Sunday. Kin says claims can be reported 24 hours a day.
Kin Insurance Headquarters Address
The Chicago address above is Kin’s corporate office. Kin’s terms of service and public business records, including Florida’s corporate database and the Better Business Bureau profile, also point to Chicago.
A corporate address is not a promise of a walk-in counter. I could not confirm that the public can visit, so call before you travel. For anything on a policy, the portal, phone, or mail routes below are more reliable.
Kin Insurance Mailing Address
The general correspondence address is a P.O. Box in Atlanta. That is a different city from headquarters, which surprises people. Mail processing is often handled away from the corporate office.
Use it for ordinary written correspondence. Do not assume it accepts premium payments. Payments have their own addresses, covered next. If your request has special instructions, such as a cancellation or a legal notice, check your policy documents first.
Kin Insurance Billing Address
The billing address depends on the state of your policy, and the payee name changes too. These are Kin’s published regular-mail remittance addresses.
| Policy state | Payee | Mail payments to |
| Florida and Louisiana | Kin Interinsurance Network | P.O. Box 95241, Chicago, IL 60694-5241 |
| California | Kin Insurance Services | P.O. Box 71300, Chicago, IL 60694-1300 |
| All other states | Kin Interinsurance Nexus | P.O. Box 95694, Chicago, IL 60694-5694 |
Kin publishes separate street-address instructions for overnight delivery, since couriers cannot deliver to a P.O. Box. Get those from Kin’s billing page rather than from a third-party listing.
Why are the payee names different? Kin operates through several related entities, and which one appears on your policy depends on your state. Write the check to the name on your bill, not to “Kin Insurance” by habit. If your notice and this table disagree, follow the notice.
Kin Insurance Customer Service Phone Number
Call 855-216-7674 if you already have a policy and need help with billing, renewals, or changes. Have your policy number ready. Calling the sales line instead of support is an easy way to lose twenty minutes.
New-quote questions go to 855-717-0022. For a loss, use the claims number, 866-204-2219. If you already have an open claim, Kin directs you to your claims specialist through the customer portal.
Hours are in Central Time. A caller in California at 6 a.m. Pacific is calling at 8 a.m. Central, so the line is open. A caller in New York at 8 p.m. Eastern is calling at 7 p.m. Central, which is the closing time.
Kin Insurance Corporate Office Location
The corporate office and the places you send mail are different things. Corporate records tell you the legal entity and its principal place of business. They do not tell you where to send a premium.
To verify a listing, start with Kin’s contact page. Then compare it with your policy documents. Third-party sites can lag behind, and I would trust them last. For regulator-level checks, the NAIC state insurance department directory helps you find your state’s insurance department.
A Mailing Scenario
Here is an illustrative example. A homeowner in Florida pays by check and finds the headquarters address on a review site. She mails the check to Chicago Suite 910. It does not reach the payment processing location. Meanwhile, her due date passes, and she may face a late payment or a lapse notice.
She would have avoided that by checking her bill, confirming the payee (Kin Interinsurance Network for Florida), and using the P.O. Box shown. If time is short, the customer portal accepts online payment, which also leaves a receipt.
A few habits help. Mail early, and use tracked mail for anything important. Keep a copy of the check and the date you sent it. Confirm the payment posted in your account.
If You Mail Something Else
Cancellation requests, mortgage lender updates, and legal notices may have special requirements. Lenders have a dedicated process through Kin rather than the general mailbox. Check your policy, then ask support before you send documents that contain personal information.
Never send account details to a number or address you have not verified. Use the official website and your own policy paperwork as the source.
For help understanding the paperwork itself, our guide to homeowners insurance quote basics explains what the documents contain, and our look at home and auto insurance covers how policies are organized. For a regional example, see home insurance quotes in Texas.
If a problem is not resolved after contacting the company, you can complain to your state insurance department.
Check Before You Mail
The Kin Insurance address you need depends on the task: headquarters for the corporate office, the Atlanta P.O. Box for general letters, and a state-specific box for payments. Your own bill has the final word. Before sending anything, compare it with Kin’s contact page and confirm the payee.
FAQ’s
What is Kin Insurance’s headquarters address?
222 Merchandise Mart Plaza, Suite 910, Chicago, IL 60654, per Kin’s contact page.
What is the mailing address?
P.O. Box 530314, Atlanta, GA 30353-0134, for general correspondence.
Where do I mail a payment?
It depends on your state: Florida and Louisiana, California, or all other states, each with a different P.O. Box and payee. Verify on your bill.
Is the headquarters the same as the billing address?
No. Headquarters is the corporate office. Payments go to separate remittance addresses.
What is the customer service number?
855-216-7674 for existing policies. Sales is 855-717-0022, and claims is 866-204-2219.
Can I pay online?
Kin lists online payment through its customer portal, which also gives you a record.